Terms and Conditions

Welcome to Farm Fresh Treasures! the services we provide, including same-day delivery in Lahore. By accessing or using our website, you agree to these Terms and Conditions.

1. Acceptance of Terms

By using our services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our website.

2. Products and Services

Fresh Produce and Goods: We offer a variety of fresh, high-quality farm products, including fruits, vegetables, and other grocery items.
Same-Day Delivery in Lahore: Orders placed before [specific cut-off time, e.g., 12 PM] are eligible for same-day delivery in Lahore. Orders placed after this time will be delivered the next business day.
All products are subject to availability. We reserve the right to substitute items of equal or greater value if the original product is unavailable.

3. Order Placement and Payment

Order Confirmation: Once you place an order, you will receive a confirmation email with details. Orders are not finalized until payment is processed.
Payment Methods: We accept a variety of payment options, including credit/debit cards, bank transfers, and cash on delivery (where applicable).
Accuracy of Information: It is your responsibility to provide accurate billing, shipping, and contact information.

4. Pricing and Promotions

Prices for our products and services are listed on the website and are subject to change without prior notice.
Promotional offers and discounts cannot be combined unless explicitly stated.

5. Delivery Policy

Same-Day Delivery in Lahore: Available for orders placed before the daily cut-off time. Delivery is subject to road conditions and unforeseen circumstances. While we aim to deliver within the promised timeframe, delays may occur in rare cases.
Delivery Charges: Applicable delivery charges will be displayed at checkout.
Address Accuracy: Ensure the delivery address provided is accurate to avoid delays or missed deliveries.

6. Returns and Refunds

Freshness Guarantee: If any product does not meet your expectations, please contact us within 24 hours of delivery for a resolution.
Return Policy: Returns are accepted for damaged or spoiled items only. Proof of damage (e.g., photos) may be required.
Refunds: Refunds will be processed to your original payment method within 7-10 business days, depending on the circumstances.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Farm Fresh Treasures. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

8. User Conduct

By using our website, you agree not to:

Violate any applicable laws or regulations.
Misuse the website or its services.
Provide false or misleading information.

9. Limitation of Liability

Farm Fresh Treasures is not responsible for delays or failures caused by events outside of our control, including natural disasters or transportation disruptions.
We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on the website.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan.

12. Contact Us

For questions or concerns about these Terms and Conditions or our services, please contact us

Thank you for choosing Farm Fresh Treasures. We are committed to delivering the freshest products straight to your doorstep!